If you are enrolled in one of the Universities of Bern (University of Bern, Bern University of Applied Sciences BFH, PHBern), you can send us your concerns and questions by e-mail. You may include technical questions as well as personal matters. We’ll get back to you as soon as possible, usually within a week. If that is not the case, do not hesitate to contact us again. Your concerns are important to us.
As not every question can be answered by e-mail, we will suggest a counselling session with us if necessary. Please note that you can make an appointment for a counselling session by phone (031 635 24 35) or in person at the Office of the Centre (Erlachstrasse 17, Bern).
In case of a personal crisis, you can contact us during office hours personally or by phone (Erlachstrasse 17, Bern, +41 31 635 24 35) or reach out to the Crisis Intervention Center (Tel. 031 632 88 11).
The counsellors will treat your concerns confidentially. The online transmission is usually not a problem. However, there is no complete security. For this reason, we recommend being cautious with sensitive and personal information.