Email based advice
If you are enrolled in one of the Universities of Bern (University of Bern, Bern University of Applied Sciences BFH, PHBern), you can send us your concerns and questions by e-mail. You may include technical questions as well as personal matters. We’ll get back to you as soon as possible, usually within a week. If that is not the case, do not hesitate to contact us again. Your concerns are important to us.
As not every question can be answered by e-mail, we will suggest a counselling session with us if necessary. Please note that you can make an appointment for a counselling session by phone (031 635 24 35) or in person at the Office of the Centre (Erlachstrasse 17, Bern).
In case of a personal crisis, you can contact us during office hours personally or by phone (Erlachstrasse 17, Bern, +41 31 635 24 35) or reach out to the Crisis Intervention Center (Tel. 031 632 88 11).
The counsellors will treat your concerns confidentially. The online transmission is usually not a problem. However, there is no complete security. For this reason, we recommend being cautious with sensitive and personal information.
Erziehungsdirektion Kanton Bern, Amt für Hochschulen